Privacy Policy

This Privacy Policy describes how poojam.in (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your Personal Information when you visit or make a purchase from our website.

Contact

After reviewing this policy, if you have any questions, want more information about our privacy practices, or would like to make a complaint, please contact us at:

Email: support@poojam.in

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

In this Privacy Policy, “Personal Information” refers to any information that identifies or relates to an identifiable individual.

Device Information

Purpose of collection:
To load the Site accurately for you and to perform analytics on Site usage to optimize our website.

Source of collection:
Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.

Disclosure for a business purpose:
Shared with our platform provider Shopify.

Personal Information collected:
Web browser version, IP address, time zone, cookie information, pages or products viewed, search terms, and how you interact with the Site.

Order Information

Purpose of collection:
To provide products or services to you, process payments, arrange shipping, provide invoices and order confirmations, communicate with you, screen orders for potential risk or fraud, and provide information or advertising related to our products or services when aligned with your preferences.

Source of collection:
Collected directly from you.

Disclosure for a business purpose:
Shared with Shopify, payment gateways, and logistics partners.

Personal Information collected:
Name, billing address, shipping address, payment information, email address, and phone number.

Customer Support Information

Purpose of collection:
To provide customer support.

Source of collection:
Collected directly from you.

Minors

The Site is not intended for individuals under the age of 18 years.
We do not knowingly collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us operate our business and fulfill our obligations to you. This includes:

  • Shopify, which powers our online store
  • Payment gateways and courier partners
  • Legal or regulatory authorities, when required by law

We may also disclose Personal Information to comply with applicable laws, respond to lawful requests, or protect our rights.

Behavioural Advertising

We use your Personal Information to provide targeted advertisements or marketing communications that we believe may be of interest to you.

This may include the use of tools such as Google Analytics and advertising platforms.

You can learn more about targeted advertising at:
https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You may opt out of targeted advertising using the following links:

You can also opt out via:
https://optout.aboutads.info/

Cookies

Cookies are small data files placed on your device when you visit our Site. We use cookies to improve functionality, remember user preferences, analyze site traffic, and support marketing activities.

Cookies may be session-based or persistent and may remain on your device from a few minutes up to two years.

You can manage or disable cookies through your browser settings. Please note that blocking cookies may impact website functionality.

For more information, visit:
www.allaboutcookies.org

Do Not Track

Please note that we do not alter our data collection and usage practices in response to “Do Not Track” signals, as there is no consistent industry standard for responding to such signals.

Changes

We may update this Privacy Policy from time to time to reflect changes in our practices, operational requirements, or legal obligations. Any updates will be posted on this page.

Complaints

If you would like to make a complaint, please contact us using the details provided above.
If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection authority.

Last updated: 26 Jan 2026